Terms of Service

By creating an account on Mantle (mantlehq.app), operated by Reckn LLC, a Delaware limited liability company, you agree to be bound by these Terms of Service. If you do not agree, do not create an account. Reckn LLC reserves the right to update these terms at any time with notice provided via email to your registered address.

Mantle is a two-sided marketplace that connects independent software founders with commission-only sales representatives. Mantle does not employ sales representatives, does not guarantee sales performance, and does not guarantee revenue outcomes for founders. Mantle provides the infrastructure for founders and reps to connect, transact, and communicate.

Every other tool helps you do sales yourself. Mantle does it for you.

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your login credentials. You must be at least 18 years of age to create an account. Reckn LLC reserves the right to suspend or terminate any account that contains false or misleading information.

4.1 Listing Requirements. Founders may list software products on Mantle at no upfront cost. By submitting a product listing, founders represent and warrant that they own or have the legal right to distribute the software, that the product description is accurate, and that the stated pricing and revenue share percentage are current and binding.

4.2 Revenue Share Obligation. Founders agree to honor the revenue share percentage set at the time of listing for the lifetime of each customer relationship originated through Mantle. Mantle's platform fee is deducted automatically via Stripe Connect at the time of each subscription payment. Founders may not alter the revenue share percentage retroactively for existing customers acquired through Mantle.

4.3 Payment Infrastructure. Founders must connect a valid Stripe account to receive payouts. Reckn LLC is not responsible for delays or failures caused by Stripe or the founder's banking institution.

4.4 Product Responsibility. Founders are solely responsible for the quality, functionality, support, and legal compliance of their software products. Mantle does not warrant or endorse any product listed on the platform. Founders agree to indemnify Reckn LLC against any claims arising from their product.

4.5 Rep Management. Founders have the right to approve or decline rep applications for their products. Founders may terminate a rep's access to their product at any time with written notice through the platform. Termination of a rep does not affect commissions already earned on active paying customers unless fraud or misrepresentation is established.

5.1 Independent Contractor Status. Sales representatives on Mantle are independent contractors, not employees of Reckn LLC or of any founder. Reps are solely responsible for their own taxes, insurance, and business expenses. Nothing in these terms creates an employment relationship.

5.2 Application and Approval. Reps must submit a complete application including accurate background and experience information. Founders retain full discretion to approve or decline any application. Providing false information in an application is grounds for immediate account termination.

5.3 Conduct Standards. Approved reps agree to represent products accurately and professionally at all times. Reps may only use sales materials provided or approved by the founder. Reps may not make claims about a product that are not supported by the founder's official materials.

5.4 One Strike Policy. A verified complaint of misrepresentation, deceptive sales tactics, or unprofessional conduct on a specific product results in immediate termination of the rep's contract for that product and forfeiture of all unpaid commissions earned on that specific product. The rep's access to other products on the platform is not automatically affected unless a pattern of conduct is established across multiple products, in which case Reckn LLC reserves the right to terminate the rep's account entirely.

5.5 Commission Earnings. Commissions are earned on active, paying subscriptions only. Commissions are not earned on free trials, cancelled subscriptions, or chargebacks. Commission rates are set by the founder at the time of product listing and confirmed in the rep's approval notification.

5.6 Referral Attribution. Each approved rep receives a unique referral code for each product they are approved to sell. Sales must be attributed through the rep's referral link to qualify for commission. Reckn LLC is not responsible for unattributed sales resulting from a rep's failure to use their referral link.

All payments on Mantle are processed through Stripe Connect. Revenue splits between founders, reps, and Reckn LLC are executed automatically at the time of each subscription payment. Reckn LLC does not store payment card information. By using the platform, all parties agree to Stripe's Terms of Service available at stripe.com/legal.

The following are prohibited for all users: impersonating another person or entity, uploading false or misleading information, attempting to circumvent the platform to avoid Mantle's revenue share, harassing or threatening other users, using the platform for any unlawful purpose, and attempting to reverse engineer or copy the platform.

Mantle, the Mantle logo, and all platform content created by Reckn LLC are the intellectual property of Reckn LLC. Founders retain ownership of their software products. Reps retain ownership of their personal brand. Neither party may use Mantle's branding without written permission.

To the maximum extent permitted by law, Reckn LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the platform. Reckn LLC's total liability to any user for any claim arising from the platform shall not exceed the total fees paid by that user to Reckn LLC in the three months preceding the claim.

Reckn LLC may suspend or terminate any account at any time for violation of these terms. Users may terminate their account at any time by contacting support. Upon termination, active customer relationships and their associated recurring commissions survive for 12 months, after which all commission obligations cease.

These terms are governed by the laws of the State of Delaware. Any dispute arising from these terms shall be resolved through binding arbitration in Delaware under the rules of the American Arbitration Association. Both parties waive the right to a jury trial and to participate in a class action lawsuit.

Reckn LLC — Mantle (mantlehq.app)

Reckn LLC, Delaware, USA

support@mantlehq.app